Contact us

Our Location in Ireland

Please note that our phone lines will be down from 4pm today, 6th November to facilitate our office relocation to a new bigger premises and will re-open Saturday 7th November at 1pm. Our websites will still operate as normal and continue to work without disruption. We apologise for any inconvenience and thank you for your patience.
  • Dublin Office
  • Multitrip.com
  • Suite 11, 5th Floor,
  • No.2 Stemple Exchange,
  • Blanchardstown Corporate Park,
  • Dublin 15, D15 E4FN.


Opening Hours

Complaints

If you have a complaint about the sale of your policy or our website, please complete complaint from, alternatively, if you would prefer you can email us at: customercomplaints@covermore.com.

We will do our best to resolve your complaint within 40 business days of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter to the Financial Services and Pensions Ombudsman (https://www.fspo.ie/). If you purchased your policy online, you will also be able to use the EC On-line Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/main/ who will notify the FSPO on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.